Service and Support
At Moffat, we understand your need for 24 hour after sale service support, seven days a week in the event of equipment failure. We offer unrivalled technical support and have the service, spare parts and technical resources to deliver a range of pro-active responses to your service or equipment maintenance requirements.
Moffat runs service training courses each year for gas technicians and electricians on its range of products.
Moffat Australia provides technical support to customers and service technicians. Our team of trained specialist can be contacted for advice between 8:00am to 4:30pm AEST Monday to Friday through our toll free helpline on 1300 263 107.
Electrical Contractors Licences: NSW: 81192C, QLD: 57220, VIC: 13041
Combined Plumbing, Gas Fitting and Electrical Licence: SA: PGE 267147
Refrigeration Licence: RTA AU18024
Electrical Contractors Licences: NSW: 81192C, QLD: 57220, VIC: 13041
Combined Plumbing, Gas Fitting and Electrical Licence: SA: PGE 267147
Refrigeration Licence: RTA AU18024
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Lodge a service booking
When you book for a service at Moffat, you know that only Moffat authorised trained technicians will be at your service with genuine parts designed specifically for your model.
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Service guarantees
The backup service that compliments your dedication to keep the wheels turning, 24 hours a day, 7 days a week.
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Spare parts
Moffat carries an extensive range of spare parts for all Moffat and non Moffat manufactured product brands.
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Authorised service agent support resources - log in
Our dedicated Moffat intranet site to access technical information for service sub-contractors. This intranet site is username and password protected.
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Contact address
- VICTORIA (Head office)
Address:
Mailing address:740 Springvale Rd, Mulgrave, VIC 3170
PO Box 4490, Mulgrave, VIC 3170Phone number: (03) 9518 3888 Email address: vsales@moffat.com.au SOUTH AUSTRALIAPhone number: (03) 9518 3888 Email address: vsales@moffat.com.au - NEW SOUTH WALES
Address: Unit C, 10-16 South St, Rydalmere, NSW 2116 Phone number: (02) 8833 4111 Email address: nswsales@moffat.com.au WESTERN AUSTRALIAAddress: Unit 1, 13 Mumford Place, Balcatta WA 6021 Phone number: (08) 9413 2400 Email address: wasales@moffat.com.au - QUEENSLAND / NORTHERN TERRITORY
Address: 30 Prosperity Pl, Geebung, QLD 4034 Phone number: (07) 3630 8600 Email address: qldsales@moffat.com.au TASMANIAPhone number: (03) 9518 3888 Email address: vsales@moffat.com.au
Customer service phone number: 1300 269 801
Fax: 1300 270 082
National 24hr Service Hotline toll free: 1300 264 217
Fax: 1300 270 082
National 24hr Service Hotline toll free: 1300 264 217
